Privacy Statement – Lateral Connections Pty Ltd

For the purposes of this program, Lateral Connections Pty Ltd (ABN: 17 054 521 309), (’Lateral Connections’) has adopted the Australian Privacy Principles (‘APPs’) contained in the Privacy Act 1988 (Cth) (‘Privacy Act’).  The APPs set out principles we will follow concerning the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information and how do we collect it?

Personal Information is information or an opinion about an individual or an individual who is readily identifiable. Examples of Personal Information we collect includes:

• your name, email address and other contact details;
• membership and registration number of professional associations; and professional details.

This Personal Information is collected in a variety of ways including:

• from the individual directly, or through their authorised representative;
• via a third party if permitted by law.

Collection may be through email and phone communications, correspondence, forms and notices (including online portals), and via our website.

Why we collect, store, and use your personal information

We collect your Personal Information to enable you to access our digital platform for educational programs, services and materials, including accredited continuing professional development education (“the Purpose”).

We will use or disclose your Personal Information only for the purpose for which you provide it to us. We will not use or disclose Personal Information about you for any secondary purpose unless you consent to that use or disclosure or you would reasonably expect the use or disclosure in the circumstances related to the Purpose for which we have collected the information. The purposes for which we may use or disclose your personal information include:

• to provide you with any services or goods that you may request, including educational programs, follow-up services or materials, and processing of continuing professional development points;
• to respond to any query or complaint that you may make;
• for administering educational programs or events, including internal review and quality control, and
• for any other purposes required or authorised by law or a court/tribunal order.

You may opt out of receiving any communications from us at any time. However, we may then be unable to provide you with all the information regarding our programs, events, or services which may be of benefit to you. If you decline to provide us with your Personal Information (or opt out), it will likely preclude the provision of relevant services to you by Lateral Connections.

 Access to and correction of personal information

We will take reasonable steps to ensure that any Personal Information we collect, use or disclose is up-to-date, complete, accurate and relevant. You may request access to the Personal Information held about you, or request changes to that Personal Information if you believe for any reason that the information we hold is inaccurate or incomplete, or ask for your Personal Information to be removed if you no longer wish us to keep your Personal Information on file. You can obtain further information about how to request access to or correct the information held about you by contacting our Privacy Officer at education@lateralconnections.com.au.

How we safeguard personal information

Lateral Connections takes seriously its obligations to protect the Personal Information it holds. We take reasonable steps to protect your Personal Information against misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps include:

• storing records securely;
• internal access to information is on a ‘need to know’ basis and only by authorised personnel; and
• regularly updating and auditing our storage and data security systems.

When Personal Information is collected from a third party, we take steps to inform of the collection. This may occur through this Privacy Policy, notices or discussions with our staff.

Complaints about a breach

If you consider a breach of the Privacy Act 1988 (Cth) has occurred, you may direct your query to our Privacy Officer at education@lateralconnections.com.au, and we will take steps to resolve your complaint. If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at www.oaic.gov.au or by telephone at 1300 363 992.